Privacy Policy

1. Accountability

Responsible for processing personal data is UNEW Beauty Couture AG, Sinserstrasse 8, 6330 Cham, Switzerland.

This data protection declaration applies to NOUVEAU LASHES GERMANY AND AUSTRIA, websites, contact forms, bookings, training, newsletters, customer communication, online offers, social media appearances and other digital and physical offers of UNEW Beauty Couture AG.

2. Contact data protection

If you have any questions about data protection or exercising data protection rights, you can contact us:

UNEW Beauty Couture AG
Sinserstrasse 8
CH-6330 Cham
Switzerland
E-mail: info@unew.ch

3. Edited data categories

Depending on the use of our offerings, master data, contact data, contract and order data, communication data, technical data, marketing and preference data as well as voluntarily provided information may be processed.

This includes in particular name, Address, company, function, language, email Address, telephone number, bookings, training, invoices, payments, IP Address, device, browser, log files, cookie IDs, usage data and consents.

4. Purposes of data processing

We process personal data in particular to provide our websites, to process inquiries, bookings and orders, to organize training, invoicing, payment processing, customer service, quality assurance, security, marketing, web analysis and to fulfill legal obligations.

5. Legal basis

Data processing is carried out in accordance with the applicable Swiss data protection law.

To the extent that the European Union's General Data Protection Regulation (GDPR) is applicable, we base data processing in particular on contract fulfillment, consent, legitimate interests, legal obligations and the assertion or defense of legal claims.

6. Websites, server logs and hosting

When you visit our websites, technical data is processed automatically. This includes, in particular, IP Address, date and time of access, pages accessed, referrer URL, browser, operating system, device type and access result.

This data is needed to provide the websites technically, to ensure security and stability, to analyze errors and to prevent misuse.

7. Contact and communication

If you contact us by email, telephone, contact form, social media or otherwise, we process the data you provide to process your request, communicate, document and process any resulting contractual relationships.

8. Customer management, shops and systems

We use systems for customer management, communication, order processing, booking management and administration. This may include, in particular, Shopify, CRM systems, email systems, payment service providers and other operational tools.

9. Training and Professional Services

For training and professional services, we process data that is necessary for organization, implementation, support, certification, invoicing and follow-up support.

This may also include information about previous knowledge, qualifications, customer group or information provided voluntarily.

10. Newsletter and email marketing

If you register for a newsletter or marketing communications, we will process in particular your email Address, if applicable name, language, interests, customer group, registration time, confirmation, shipping dates, opens and clicks.

You can unsubscribe from the newsletter at any time using the unsubscribe link or by notifying us.

11. Cookies and Consent

Our websites use cookies and similar technologies. Technically necessary cookies are required so that websites and functions can be provided correctly.

Statistics, analysis and marketing cookies are only set after your consent, if required by law.

12. Google Analytics and web analytics

We may use Google Analytics and similar web analysis tools to measure and improve the use, reach and performance of our websites.

To the extent required by law, Google Analytics will only be used with your consent via a consent tool.

13. Social media and online marketing

We may use technologies and services from Meta Platforms, TikTok, YouTube/Google, LinkedIn and other platform providers.

These services can be used to integrate content, measure reach, form target groups, display advertising or analyze campaigns.

14. Social media profiles and plugins

We operate or use profiles and content on social networks and platforms, in particular Instagram, Facebook, LinkedIn, TikTok and YouTube.

When using the respective platforms, their data protection and terms of use also apply.

15. YouTube videos

Our websites can embed videos from YouTube or link to YouTube content. When playing or loading embedded YouTube videos, data may be transmitted to Google/YouTube.

16. Payment Processing

For paid services, bookings or orders, we process payment and contract-related data. Depending on the payment method, data may be transmitted to payment service providers, banks, credit card providers, debt collection or processing service providers.

17. Credit checks and debt collection

For services on account, advance payments or an increased risk of default, we can carry out credit checks or payment checks and pass on data to specialized service providers, credit information centres, debt collection companies or legal service providers, to the extent this is necessary and permitted by law.

18. Ratings, comments and testimonials

When you submit reviews, comments, testimonials, photos or other content, we process the data contained therein for publication, moderation, quality assurance, customer communication and documentation.

19. Disclosure to Third Parties

We only share personal data if this is necessary for contract performance, service provision, payment processing, IT provision, communications, marketing, legal enforcement, security or compliance with legal obligations.

20. Foreign Transmission

Personal data may be processed in Switzerland, the European Economic Area and other countries.

A transfer to countries without an adequate level of data protection only takes place if appropriate guarantees exist, a legal exception is applicable, consent is given or this is necessary for the execution of the contract.

21. Storage period

We only store personal data for as long as it is necessary for the respective purposes or for as long as there are legal, contractual, tax, accounting or evidentiary retention obligations.

22. Data Security

We take appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, alteration or disclosure.

Absolute security cannot be guaranteed for electronic communications and Internet-based services.

23. Data Subject Rights

Within the framework of the applicable data protection law, affected persons can in particular request information, correction, deletion, restriction, data release, objection or revocation of consent.

Exercising these rights usually requires clear identification.

24. Changes to this Privacy Policy

We can adapt this data protection declaration at any time, especially if there are changes to our offers, systems, service providers, legal situation or data processing.

The version published on the website is relevant.